Custom Printing Terms & Conditions

1. Product Previews and AI-Generated Mock-ups

SquareBoxPrint Studio may use artificial intelligence (AI) generated mock-ups, digital renderings, and visual previews to illustrate how a finished product may appear. These images are provided for demonstration and design approval purposes only and are intended to give a reasonable representation of the final item.

As all products are custom-made and produced to order, slight variations may occur between the approved mock-up and the finished product. Differences may include, but are not limited to, colour reproduction, print positioning, scale, material appearance, garment sizing, finishing details, and other production-related factors.

While SquareBoxPrint Studio takes all reasonable steps to ensure that mock-ups and previews accurately represent the intended final product, we cannot guarantee that the finished item will be an exact replica of any AI-generated or digitally created preview. Customers acknowledge and accept that minor variations are an inherent part of the custom manufacturing and printing process.

SquareBoxPrint Studio will make every reasonable effort to achieve the highest possible level of accuracy and consistency between approved artwork, mock-ups, and the finished product. However, such variations shall not be considered defects and will not, in themselves, constitute grounds for rejection, refund, replacement, or cancellation of an order.

2. Artwork Approval

Customers are responsible for carefully reviewing and approving all artwork, designs, proofs, mock-ups, spelling, grammar, dimensions, colours, and specifications before production begins.

Approval of artwork constitutes acceptance of the design as presented. Once artwork has been approved and production has commenced, SquareBoxPrint Studio cannot accept responsibility for any errors, omissions, or inaccuracies that were present in the approved proof.

Any amendments requested after approval may be subject to additional charges and may affect production and delivery times.

3. Colour Matching

Whilst every effort is made to reproduce colours accurately, exact colour matching cannot be guaranteed.

Colours displayed on screens, mobile devices, printed proofs, digital artwork, and AI-generated mock-ups may vary from the final printed product due to differences in display settings, materials, substrates, inks, fabrics, and production processes.

Minor colour variations shall not be considered defects.

4. Customer-Supplied Artwork and Intellectual Property

By providing artwork, logos, images, trademarks, or other materials, the customer confirms that they own or have obtained all necessary rights, permissions, and licences to use such content.

The customer agrees to indemnify and hold harmless SquareBoxPrint Studio against any claims, damages, costs, or liabilities arising from the use of customer-supplied materials that infringe the intellectual property rights of any third party.

SquareBoxPrint Studio reserves the right to refuse any order containing content that is unlawful, offensive, defamatory, discriminatory, or otherwise inappropriate.

5. Custom-Made Products

All customised, personalised, printed, embroidered, engraved, or otherwise bespoke products are manufactured specifically to customer requirements.

As such, orders for custom-made products cannot be cancelled, returned, or refunded once production has commenced, except where required by applicable consumer protection legislation or where the product is found to be defective.

6. Production Tolerances

The customer acknowledges that reasonable manufacturing tolerances may apply to all products.

Minor variations in print placement, embroidery positioning, sizing, garment measurements, material texture, finishing, and production methods may occur and shall not be considered faults or defects.

7. Delivery and Lead Times

Any production or delivery times provided by SquareBoxPrint Studio are estimates only and are not guaranteed unless expressly agreed in writing.

Whilst every reasonable effort will be made to meet stated deadlines, SquareBoxPrint Studio shall not be liable for delays caused by suppliers, couriers, force majeure events, customer approval delays, or circumstances beyond its reasonable control.

8. Returns and Refunds

Customers must inspect all goods upon receipt and notify SquareBoxPrint Studio of any defects, shortages, or incorrect items within 7 days of delivery.

Due to the bespoke nature of custom products, returns and refunds are generally not accepted unless:

• The product supplied differs materially from the approved artwork or specification;
• The product is defective due to a manufacturing fault; or
• The customer is otherwise entitled to a remedy under applicable consumer rights legislation.

Where a valid claim is accepted, SquareBoxPrint Studio may, at its discretion, repair, replace, or refund the affected product.

9. Limitation of Liability

To the fullest extent permitted by law, SquareBoxPrint Studio’s liability in respect of any order shall be limited to the value of the goods supplied.

SquareBoxPrint Studio shall not be liable for any indirect, consequential, incidental, or economic losses, including loss of profit, loss of business, loss of opportunity, or reputational damage arising from the use of its products or services.

10. Acceptance of Terms

By placing an order with SquareBoxPrint Studio, the customer confirms that they have read, understood, and agreed to these Terms & Conditions.

General Terms of Service

#1 – ONLINE AND E-STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

#2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

#3 – INFORMATION ACCURACY AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

#4 – MODIFICATION OF SERVICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

#5 – PRODUCTS OR SERVICES

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

#6 – ACCOUNT AND BILLING INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

#7 – THIRD-PARTY AND EXTERNAL LINKS AND/OR REFERENCES

Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

#8 – PROHIBATED USE CASES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

• (a) for any unlawful purpose
• (b) to solicit others to perform or participate in any unlawful acts
• (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
• (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others
• (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
• (f) to submit false or misleading information
• (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet
• (h) to collect or track the personal information of others
• (i) to spam, phish, pharm, pretext, spider, crawl, or scrape
• (j) for any obscene or immoral purpose
• (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

#9 – DISCLAIMER; LIMITATION OF LIABILIITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SquareBoxPrint, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.